Frequently Asked
Questions

We cover the full digital stack: web design, logo & signage design, and social media marketing including content, paid ads and SEO. We also run a dedicated graphic design service for print and signage companies. Most clients start with one service and grow into the others as their business grows.

A typical small-business website takes two to four weeks from kickoff to launch. Larger builds like e-commerce stores or corporate sites usually take four to eight weeks. The biggest factor is how quickly content (copy, photos, product data) is ready and feedback comes back.

Yes. Every site we build is responsive by default. We design mobile-first, then test across real device sizes and browsers so your site looks sharp and loads fast everywhere your customers are.

It depends on scope. Our starter small-business website (1-3 pages) is $199 USD, with monthly payment options available. Larger e-commerce and custom builds cost more. Use the Website Cost Calculator on our homepage for an instant estimate, or book a free call and we will give you a fixed, itemised quote.

We take a 50% deposit to book your project into the schedule, with the balance due at launch. Larger projects can be split into milestones. Your quote is fixed, with no surprise invoices later.

No hidden fees. The only recurring costs are the ones you choose: domain renewal, hosting and any care plan. We’ll always tell you exactly what is and isn’t included before you commit.

A short kickoff call to lock in goals, pages and style direction. From there we need whatever content you have (logo, copy, photos), and if you don’t have them yet, we can create professional copy and source imagery for you.

Our process includes structured feedback rounds: two major revision rounds at the design stage, plus fine-tuning before launch. Because we confirm direction at each step, projects rarely need endless revisions.

Absolutely. We start with a free audit of your current site, keep what’s working, and rebuild the design, speed and SEO. We also set up redirects so you keep the search rankings you’ve already earned.

Yes. Our care plans cover managed hosting, software updates, daily backups, security monitoring and uptime checks, so your site stays fast, safe and online without you thinking about it.

Yes. We build on easy-to-use editors and give you a personalised walkthrough so you can change text, images and posts yourself. Prefer hands-off? Send us edits and we’ll handle them.

Every site ships with SEO fundamentals done properly: titles, meta data, structure, speed. Beyond that we run ongoing SEO and social media advertising campaigns with clear monthly reporting on the numbers that matter.